Get In Touch WIth Us
We are always ready to listen and assist you with any questions, suggestions, or needs you may have. Your satisfaction is our greatest motivation to move forward, and we look forward to communicating with you.
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Corporate Headquarters
- 1-1912,Xudong Street, Wuchang Area, Wuhan City , Hubei Province,China.
- Postal Code:430062
Contact Phone Number
- Sales Hotline:+86-027-58902218
- Fax:+86-027-58902219
Email Address
- Cooperation Inquiries: info@sms-cnc.com
- Trade Product: trade@sms-cnc.com
Brazil Technical Support
- Name:Mr.mario Nerenberg
- Phone:+55 47 9657-1365
Business Hours
- Monday to Friday: 9:00 AM - 6:00 PM
- Saturdays and Sundays : closed
Emergency Support
- Tel:+86-18302777571
- sms machinery ervice
Contact Information
Frequently Asked Questions
How long will it take to recieve a response?
We typically respond to all inquiries within 24-48 business hours. For urgent matters, please call us directly during our business hours for immediate assistance.
Can i Schedule a meeting with your team?
Yes, you can schedule a meeting by selecting “Request a Meeting” in the subject dropdown of our contact form, or by calling our office directly. We offer both in-person and virtual meeting options.
Do you provide support outside of business hours?
Our standard support hours are Monday-Friday, 9:00 AM-6:00 PM. For clients with enterprise-level support plans, we offer 24/7 emergency support. Please check your service agreement for details.
How can i track the status of my inquiry?
After submitting your inquiry, you will receive an automated confirmation email with a reference number. You can use this number in follow-up communications, or call our office and provide this number to check the status of your inquiry.